Great company in general, but not good to work at the store.. - Sales Associate Burberry Employee Review

The biggest store. It used to be a great place to work. I used to have good managers who care about team members and feel be treated fairly. Team members were happy at work before. However, many caring managers are left the company. Hard working employee hasn't be treated fairly if they don't have "connection" with senior management. Promotion opportunities are more likely for manager's friends. ( work performance doesn't matter much to promotion ) Hard-working employee are focus on their target during the day, no time to flatter floor managers. As a result, some colleagues become focus on building relationship with managers instead focusing on their main role. That means, If you are good at talking,flattering,doing some manager's duties that you might have opportunity to be promoted although KPI is not good. Great work performance is not rewarding much that makes people feel frustrated. Some line managers acted differently in front of senior management. Many of them only care what is beneficial to their career. They actually don't care about your issues but they have to pretend they care about it.