Stuck between a rock and a hard place - Enterprise Support Analyst Bullhorn Employee Review

1.0
21 Jul 2025
Recommend
CEO approval
Business outlook

Pros

It's taken me more than a year to figure out what to say and how. It's rough because I truly love(d?) Bullhorn. Being an Enterprise Support Analyst is still the job I'm most proud of, the one I miss the most, and I truly miss the people I worked with. Bullhorn was an absolute dream, when I first started in 2022. It was my first job in a tech/software setting and I was stoked to grow. I loved the culture, the ability to learn and grow. Everyone was helpful and full of energy and wanted to share their knowledge. I started as a Technical Support Analyst and quickly moved into an Enterprise Support Analyst role. I felt like the possibilities were endless and that I would spend my career here.

Cons

The first things I noticed were the low salaries for the industry but was willing to overlook that for the culture and what appeared to be limitless potential to move up. Everything was great until some time in 2023 when management seemed to take a deep dive into micromanagement. My role as an Enterprise Support Analyst took a turn from an absolute dream to a literal nightmare of micro managing time and conflicting information about everything from PTO to how your day should be managed to inconsistent expectations of metrics.

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Bullhorn Response
8mo
Hi - I just want to say, I appreciate how honest and authentic you are. The second is to say, while I hope you've landed somewhere you are happy and fulfilled, I hope you stay in touch with us. We did a lot of listening this summer, and I think we've done a decent job righting the ship back to balance and giving our trusted and experienced reps the autonomy to do their jobs as needed. We might still have a bit to go, but we've made terrific progress. If you ever want to come back - the door is open. I think you'd find it much more circa 2022/23 than circa 24. :) Best - Kelley Morse, CPO

Explore other reviews about Bullhorn

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-Brand is well-known, Bullhorn has established their position in the market, navigated numerous highs and lows through the years, and remains at the top -Constantly evolves with the industry, feels like the business strategy is ahead of the curve and not behind the curve -Dynamic and innovative, I learn new things constantly and I am rarely bored here -Consistently promotes from within and encourages career growth via ad-hoc opportunities and stretch projects, invests in talent via leadership programs -Culture of excellence, attracts high-achievers, high standards are balanced with the flexibility of a remote-first environment and trust, leaders treat you like adults and empower you to manage your own time and work -The core values are aligned with my personal values, and employees actually live them (leadership included) -The people are the best: Agile, collaborative, smart, innovative, and they CARE about each other, about the work, and about the industry; global workforce offers incredible opportunities to learn about and work with other people toward a common goal

Cons

-Bullhorn changes and evolves with the industry, which sometimes causes shifts in projects, priorities, and teams. If you don't like change and/or can't connect your day-to-day work to the bigger picture strategy of a company and pivot accordingly, this isn't the place for you. The expectations and pace aren't for everybody (but 10/10 would recommend to the right person).

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Bullhorn Response
5d
This is a really terrific review, and is one of the accurate portrayals of our company. For all the PROS, the cons are real - we move quickly, and a certain type of talent thrives here. I hope you continue to love it and feel energized by where we are going - if not, you know where to find me!! - Kelley Morse, CPO
5.0
4 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Approachable leadership that leads by example Excellent managers Top notch culture and people Flexible and remote work options Great work/life balance Unlimited PTO Solid health benefits + 401K Mentorship program Always evolving - keeps you on your toes Constant learning opportunities

Cons

Always evolving can also be a con - while I personally thrive in this setting, the constant change can (and has been) not ideal for some, especially in the last few years.

1
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Bullhorn Response
5d
This is an incredibly thoughtful review. What sticks with me is the part on seasons and living through each of them. Getting through winter makes the summer feel just that much better, and while you're toughing it out, the relationships only deepen in times of challenge. It's a really good analogy. Thanks for giving me a few to mull on this morning. Hope you continue to love it here, thrive here through all the seasons ahead! - Kelley Morse, CPO
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