Toxic culture - Sales Associate Bucherer Employee Review

1.0
6 Sept 2020
Recommend
CEO approval
Business outlook

Pros

-good to expand your client base -good for entry level luxury experience -staff sales can be good - good events -brand training opportunities -great if you're Chinese and speak Mandarin, preferential treatment, better pay and sales opportunities.

Cons

-no structure, little support from higher management - blame culture, dog eat dog culture, sink or swim culture, - favouritism - no recognition, credit or appreciation - too many restrictions in selling, hands were tied, no fun in selling, micromanagement - toxic environment/ management styles, lack of social intelligence in management -fickle commission schemes - lack of luxury attitudes -super high staff turnover, poor staff retention -management lack people/interpersonal skills. -closed minded/ negative attitudes/mindsets - if you are a person of colour you probably won't progress far (unless your chinese) - unrealistic expectations in work load versus delivering excellent customer service, never enough staff to give consistent high level of service.

Explore other reviews about Bucherer

5.0
11 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Collaborative environment where effective change can be made and each individual has a strong impact. Great benefits and amazing culture. Exposure to multiple brands and a great place to grow and learn

Cons

Small teams but in a way, this is an asset because you can see the effect of your work on a large scale and really create impact.

2.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

If you have a great team and supportive management the work environment can be pleasant and the day to day can feel rewarding.

Cons

Wearing far too many hats, poor work/life balance, diminishing commission structure, incredibly high pressure environment.

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