(630) The System is Messed Up, but Upper Management Is Too - Case Manager BronxWorks Employee Review

3.0
4 Jun 2019
Recommend
CEO approval
Business outlook

Pros

Cool peers that are empathetic and care about the work that they do, snacks (our site had an entire closet filled with snacks), and decent vacation time

Cons

Our Program Director does not understand what it means to be a leader. Her, and upper management, have an outdated idea of what supervision and leadership is. Case workers don't feel supported because they have too many cases, not enough training, and are constantly being "graded" on their performance. Perhaps this is common in other non-profits, but it doesn't mean that it's correct, or that it contributes to a productive working environment.

Explore other reviews about BronxWorks

5.0
30 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Friendly Coworkers Contacts with high level city employees Ample vacation time Healthcare and Pension Benefits

Cons

Low pay No growth Higher Executives earn way more than supposed to be in an NPO, just like wikipedia senior executives earn a lot and still begs for pennies to customers.

3.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Plenty of employee benefits to opt into. Generous PTO. Trainings and tools for mental health awareness and self care.

Cons

Communication could be better I'm some instances. No clear progression for certain positions. Office politics/favoritism can jam up cultivating stronger workforce.

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