Best Airline - Customer Contact Agent British Airways Employee Review

4.0
30 Jan 2014
Recommend
CEO approval
Business outlook

Pros

Good flight discounts and travel benefits such as cheap hotels, car hire etc. Opportunities to work in different areas of the business, although career progression is somewhat limited. Good work-life balance compared to other industries

Cons

Quite a bureaucratic company and it's often slow to get anything done

Explore other reviews about British Airways

5.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

Good facillities , and advance company

Cons

The food on the airplane isn't good

4.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The job is really well paying

Cons

Long hours is really tiring

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