Customer service representative - Anonymous employee British Airways Employee Review

Users say... "Great colleagues to work with I spent 28 years there and enjoyed it except for the last 18 months" "Great to travel and meet great people" "Good benefits including discounted flights." "Good work life balance and flexibility." "travel benefits are good for your self only" 

Users say... "Poor management from the very top to lower managmenet who handled Covid and looking after staff very badly and extremely disorganised." "Low pay and not looked after" "Long hours and too many short turnarounds on longhaul destinations" "Low salary and disdain by management is all you will get even after 10 years in mixed fleet." "The new managers do not trust the employees to do their jobs."