Originally great company but has gone severely downhill - Customer Success Brightwheel Employee Review

- Great opportunity for folks looking to learn and grow in scope, if you're willing to take ownership and drive results - Mission-driven company - truly inspiring to be able to work at a company that has such a large impact on early childhood education - Supportive leadership and ample room for growth - have been able to move from an IC to building out a team, as a result of delivering solid value and through support from my manager/leadership team - Working with some of the smartest folks I know - constantly learning, stretching and challenging each other in the best way possible - True growth - brightwheel is growing at a rapid clip, and with that comes many opportunities to learn, grow and have outsized impact

Very fast pace - because we're a rapidly growing startup, priorities can change quickly. You need to be able to adapt to change easily in order to succeed High degree of ambiguity - again, because we're a rapidly growing startup, we are solving for and building many things for our customers/internally for the first time. You need to be willing to roll up your sleeves and take a high degree of ownership

Remote though I miss the real camaraderie of being in-person Manager was supportive / tried to do everything to give me a reason to stay Kind of interesting product - people you know use it

This is genuinely the worst company I have ever worked for. I left so fast because I was not going to put up with the weirdo behavior I saw from my direct team. I experienced gatekeeping and straight up bullying (?!) from my direct team which definitely came from a place of insecurity but it felt like being back in high school. Coming from working environments where we propped our teammates up, wanted one another to look good, etc. it was just the strangest thing ever. My other colleague experienced the same and dipped out as soon as they could as well. Also incredibly boring to be honest. No personality or culture.