Supportive colleagues, though flexibility could improve - Senior Salesforce Administrator BrightHR Employee Review

4.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Friendly and easy to approach dev teams - Flexibility to be creative with development solutions

Cons

- The company has scaled quickly but some practices haven’t fully evolved beyond a small business approach

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BrightHR Response
17h
Hi! Thank you for sharing your feedback with us. Five years with any business is a significant milestone, so thank you for your continued commitment to BrightHR and for taking the time to share your experience. It's fantastic to hear that you've found the development teams to be approachable and collaborative, and that you've had the freedom to be creative in delivering solutions. Creating an environment where our people can innovate and work together is something we place real value on. We also appreciate your comments about the way the business has evolved as it has grown. As BrightHR continues to scale, we're constantly reviewing our processes and ways of working to ensure they develop alongside the business while maintaining the collaborative culture that has been such an important part of our success. Please rest assured that you comments have been noted, feedback such as this is invaluable to us. Thank you once again for your feedback, we sincerely hope that you continue to feel motivated within your role!

Explore other reviews about BrightHR

5.0
15 Aug 2020
Recommend
CEO approval
Business outlook

Pros

Was actively involved in marking and comms

Cons

I didn't have any cons

1
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BrightHR Response
5y
We really appreciate you taking the time to post your Glassdoor review. We're pleased to read you enjoyed your time with us and was actively engaged in your role. All the best for the future.
4.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

-Management are supportive, -Earning Potential -Transferrable Skills - Benefits (HOLIDAYS FOR TOP PERFORMERS) - Floor Managers and Associate Director are lovely and very supportive and really do try to help where they can. Very very good culture. people are lovely and it is a nice place to be most of the time

Cons

-Basic Salary i was offered is the same one i was on at 19 and it has not changed for anybody since i have been here this needs a review! - Policies within the business are laughable, but again as seen in other reviews there is too much bureacracy for things to be changed. - your time is not your own, Headcount has increased significantly but the amount of staff "ALLOWED" off is 2 at a time in team of 40! - Lateness policies - I stayed one evening til 7:30pm (2 hours after my shift to sign a deal) i then recieved a formal warning for being 3 minutes late due to a crash which i showed evidence of! - 0 Common Sense in internal policies.

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BrightHR Response
1mo
Thank you for taking the time to share such detailed feedback! We’re really pleased to hear your positive comments about the supportive management, earning potential, development of transferable skills, and the strong culture you’ve experienced. It’s also great to hear your appreciation for the support provided by floor managers and leadership, and that you find the working environment a positive place to be. We also appreciate your feedback around policies and processes. BrightHR has structured policies in place to help ensure fairness, transparency and consistency across the business, and to make sure all employees are treated equitably. We recognise that in a fast aced environment, these can sometimes feel rigid on an individual level, and we continue to review how we balance structure with flexibility where appropriate. We also note your feedback around pay and time off availability. We understand these are important factors in the overall employee experience, and they remain areas of ongoing focus as we continue to evolve and support our teams. Thank you again for your feedback and for sharing your experience. We’re glad to have you as part of the BrightHR team, and you can always reach out to your line manager or director if you would like to discuss anything further. We hope you have a great end to your week!
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