Enjoying it so far - Anonymous employee Bright Money Group Employee Review

4.0
22 Sept 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Some good people to work with - Manager's really cool; they're very chill but also very fair, and we have a lot of interests in common which makes coming to work fun - Free fruit and milk pretty much every day - Generous lunch and break allowance, along with a decent start and finish time - The work is easy to get the hang of - They're open to new ideas and ways of working, and are actively involving me in the development of the department because of my experience

Cons

- The starting salary is a bit low, which I'm hoping I'll be able to negotiate upon successfully completing probation - No company sick pay - No hybrid working options

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Bright Money Group Response
8mo
Thank you for sharing your experience and for being part of the Bright Money Group team. We’re delighted to hear that you’re enjoying your role so far and appreciate the positive feedback about our culture, management, and working environment. It’s great to know that you feel supported, valued, and involved in helping shape the development of your department. We also appreciate your constructive comments regarding salary, sick pay, and hybrid working. We recognise these are important factors and regularly review our policies to ensure we remain competitive and responsive to our employees’ needs. Thank you again for your honest feedback and contribution — we’re glad to have you on board and look forward to seeing your continued growth with us.

Explore other reviews about Bright Money Group

3.0
12 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Very lenient company - will give you a lot of chances to improve. If you like a up-beat sales environment (non -cooperate) which can be a little noisy at times then this is the place for you. Just brought in career progression.

Cons

The pressure from managers to perform can sometimes be a lot (but it is a sales job so it’s expected) I think the company is still finding what works and doesn’t work! This is fine but changing scripts, targets, how leads work within a new month can cause issues - I think if a company changes something that doesn’t work and so people don’t perform that week then overall targets should be dropped. It’s on the company not the employer. Think there should be more incentives

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Bright Money Group Response
3mo
Thank you for sharing your detailed feedback and for being part of Bright Money Group. We’re glad to hear you’ve found the company supportive in giving opportunities to improve, and that you enjoy the upbeat, energetic sales environment. It’s also great to know that recent steps toward clearer career progression are being recognised. We appreciate your honest comments around performance pressure. As you mentioned, sales roles can naturally be demanding, but we recognise the importance of maintaining a healthy balance so our teams feel motivated and supported, not overwhelmed. Your feedback on incentives is also noted, and we are continually reviewing how we reward and recognise performance. Regarding changes to scripts, targets, and lead processes, we understand that frequent adjustments can be challenging. As a growing company, we are constantly refining what works best, but we take your point on the impact this can have in the short term. Feedback like this helps us improve how we implement changes and support teams through them. Thank you as well for your advice to management—building positive relationships and a supportive culture remains a key priority for us. We really appreciate you taking the time to share your experience.
1.0
27 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Starbucks coffee machine Great colleagues

Cons

The last review is spot on. I worked here for six months and met some genuinely great people, but the management style made the job far harder than it needed to be. In my experience, leadership was extremely reactive and constantly changing direction. One example was when the sales team were told to read from a “golden script” modelled on PHMG. That in itself isn’t the issue, it’s up to the owner how he wants the sales process run. The issue was the constant changes. New versions of the script were being printed off every few minutes, and over the course of one 8-hour shift we were given 6 or 7 different scripts to work from. It created confusion, knocked confidence, and made it impossible to build any consistency. That kind of last-minute switching wasn’t a one-off either. There are plenty more examples, but that gives a fair idea of the environment I experienced. If that style of management suits you, fine. If not, it’s worth knowing what you’re walking into.

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Bright Money Group Response
3mo
Thank you for taking the time to leave a review. However, we do feel it’s important to provide some context for anyone reading this. This is now the third negative review you’ve posted following your dismissal from the company. While we respect that not every role is the right fit for every individual, repeatedly posting reviews after leaving does not provide a balanced picture of the workplace. During your time with us, we were actively refining our sales process, which is common in growing businesses. Adjustments to scripts and messaging were part of testing and improving performance across the team. Many team members adapted well to this environment and contributed positively to the development of our approach. We’re pleased that you highlighted the great colleagues you worked with, as we are proud of the team culture we’ve built. We also continuously review feedback—both positive and constructive—to improve how we operate. We wish you the best in your future role and hope you find an environment that suits your preferred working style.
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