Don’t do it - Customer Service Brenntag Employee Review

2.0
18 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Coworkers are great people. Customer service week is nice.

Cons

Management is severely lacking and refuses to take accountability for anything. Customer service is constantly put under the fire and asked why things happened that weren't their fault to begin with. You can expect a high level of favoritism and nepotism. Old school management that’s trying to be new age and progressive but it doesn’t work. Refuses to let us work from home at all with no good reason as to why. I could keep going but I wont. I think you get the idea.

Explore other reviews about Brenntag

5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, decent pay, great team

Cons

Not always the best communication among different teams

2.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Easy work, great co workers

Cons

Too many unnecessary office employees, and management. Driver facing cameras. Childish policies. A lot of brainstorming that mostly revolves around how to blame a driver or how to take money back out of drivers pockets in favor of paying people in the office whose jobs should be consolidated or replaced. They started paying more after Covid because their hand was forced, then the big minds got together and made new policies to take more than half of that money back from the driver and people who work overtime because clearly those people aren’t smart enough to figure that out and will just take it.

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