Grateful to have this experience - Senior Software Engineer Braze Employee Review

5.0
29 Jan 2024
Recommend
CEO approval
Business outlook

Pros

* Most people are really smart, friendly, and kind. They care not only about your professional development but also your personal well being. I think attitudes from leadership really fostered this. A lot of these people ended up being some of my closest friends. We'd like each other so much we'd also hang out on weekends and holidays. That has faded out though with the pandemic and rise in remote work. * My managers at Braze were great. Did not micromanage, helped me grow as an engineer, were there for me on a personal level. I trusted them and could come to them with any concerns I had. * Given the complex nature of the Braze product, as a SWE that means there's a lot to learn. While I did learn a lot during my tenure I still know there's more I could've learned and if I wanted to that would be facilitated either through different product work or even switching teams. That meant work that was challenging and so I was rarely bored. I rarely dreaded going to work. * I was encouraged to be a more well rounded engineer. Not only technically, but also in a product, design, collaborative, and opinionated sense. * Good work life balance. Even though we had 24/7 on call team rotation weeks I found it manageable. I think that is highly team dependent though. Was reminded to take my vacations days. Very flexible working hours if you had a doctor's appointment or something non-work related to do in the middle of the day as long as you were available during main work hours or gave the team a head's up. * Very lucky to have experienced the Braze IPO, not many companies go through that

Cons

* The product itself is not something most people are going to be passionate about but in engineering that was generally understood and we weren't necessarily forced to fake enthusiasm or adopt some cult-like mentality. The technically challenging problems the Braze product offered was motivation enough for us. * While most people were nice, over the years there were a few rude and condescending personalities to deal with. Eventually they either were fired or raged quit themselves due to their combative nature but the fact they were allowed to stay as long as they did (sometimes years) was troublesome, especially when some of them reached high positions in the company. * As Braze grew in size and remote work, this meant social bonds were weaker. For some people that's not a problem but for some new hires it could feel a bit isolating. I was lucky to have experienced Braze pre-pandemic when all engineers were in the NYC office daily

Explore other reviews about Braze

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, smart people, interesting work

Cons

No major cons to speak of

2.0
12 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Braze has a good product. Comp is average to slightly below average for the industry. A lot of smart people pass through the doors of Braze. Most of them don't last long.

Cons

Product: Between legacy tech companies moving into customer engagement and smaller startups with similar / cheaper products, Braze's future looks pretty bleak. Equity: Braze's stock price has been in free fall for more than a year and is still overvalued at $20. Your equity might be worthless by the time you vest. Career growth: Internal promotions are few and far between and are never based on quality of work or merit. More often than not, people with no understanding of the product or industry are hired to manage long-tenured experts who didn't need managing in the first place. Culture: High achieving, competent people at Braze are seen as a threat to leadership. They eventually get fed up and leave because they can't get promoted or are forced to answer to managers that were hired over them for jobs they deserved. When they leave, they take their expertise to competitors or other industries and 3 or 4 people are usually needed to do the work they leave behind. Leadership: Braze churns through VPs + middle management at an alarming clip. Great leaders quit because they're not prepared for the micromanagement they endure and can't actually get anything done. The ones that seem to stick were only hired because they worked at Zendesk w/ the CBO or at Salesforce with someone in the Sales org. Not because they have relevant management experience, understand strategy, or the product.

5
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