First-Class Software Organization at the Leading Edge of Customer Engagement - Anonymous employee Braze Employee Review

5.0
6 Jul 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Braze is at the leading edge of customer engagement. If you want to come work at a disruptive Software organization that is growing very fast and changing how brands and consumers interact, this is the place for you. -Management knows what they are doing. Our founders have a strong vision and the ability to execute. This is borne out in our results. We've achieved tremendous growth in customers and revenue, and a feeling of optimism pervades the entire Company. Our finance organization has also been strengthened with the addition of first-class, experienced people who can lead us through our next steps in our company journey. -While Braze has grown significantly, there is still much opportunity for new employees as we expand with our addressable market; Braze is an excellent Braze to come learn and grow. -The Company has a strong culture. Management and the People Team work hard to cultivate an environment that is welcoming and inclusive. Swag abounds, and it's much appreciated. -Braze is full of good, positive people. Everyone is friendly and helpful. People are open and motivated. People care. Everyone is rowing the boat in the same direction, with the same goals. I cannot say the same for previous employers.

Cons

-Since the Company is growing so rapidly, everyone is busy, and finding the proper work/life balance can be challenge; it's no one's fault, it's just a symptom of such a fast paced, growing organization. -There's much political and social conversation, some of which may impact team members. Some would prefer to focus on their jobs without that commentary from the organization.

Explore other reviews about Braze

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, smart people, interesting work

Cons

No major cons to speak of

2.0
12 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Braze has a good product. Comp is average to slightly below average for the industry. A lot of smart people pass through the doors of Braze. Most of them don't last long.

Cons

Product: Between legacy tech companies moving into customer engagement and smaller startups with similar / cheaper products, Braze's future looks pretty bleak. Equity: Braze's stock price has been in free fall for more than a year and is still overvalued at $20. Your equity might be worthless by the time you vest. Career growth: Internal promotions are few and far between and are never based on quality of work or merit. More often than not, people with no understanding of the product or industry are hired to manage long-tenured experts who didn't need managing in the first place. Culture: High achieving, competent people at Braze are seen as a threat to leadership. They eventually get fed up and leave because they can't get promoted or are forced to answer to managers that were hired over them for jobs they deserved. When they leave, they take their expertise to competitors or other industries and 3 or 4 people are usually needed to do the work they leave behind. Leadership: Braze churns through VPs + middle management at an alarming clip. Great leaders quit because they're not prepared for the micromanagement they endure and can't actually get anything done. The ones that seem to stick were only hired because they worked at Zendesk w/ the CBO or at Salesforce with someone in the Sales org. Not because they have relevant management experience, understand strategy, or the product.

5
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