Egos Get In the Way of Financial Stability - Anonymous employee BrandExtract Employee Review

2.0
27 Mar 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fantastic people, good benefits, strong expertise. The people who actually do the work know what they’re doing.

Cons

More interested in the appearance of being a good company than actually putting in the work of treating their workers right. Don’t handle criticism well, to the point where people just stop bothering offering feedback. For more than a year-long period of company instability, leadership refused to hire any sales team whatsoever, insisting on leveraging existing relationships rather than building new ones, which failed. Company spent copious amounts of money on consultants to provide recommendations that resulted in no meaningful changes whatsoever, while they were laying off more staff. Treat entry-level staff as replaceable and disposable. Leadership puts way too much stock into tracking employee work hours, under the guise of optimizing workload but in reality using the data to decide who is expendable. More meetings about the work than time to actually do the work. Unnecessary reviews and approvals slow creative projects down to a halt.

Explore other reviews about BrandExtract

5.0
31 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Great team work and environment

Cons

Bumpy handover and orientation process

avatar
BrandExtract Response
2y
Thank you for the review comment and review. You're right; our onboarding process has been bumpy for a while, and we need to set our new people up for success quickly. We'll continue working and improving the process; your feedback is invaluable.
1.0
13 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There was a time when BrandExtract was genuinely one of the best places to work because of the staff. Talented, passionate people doing meaningful work. Happy clients. That culture was real, and I was proud to be part of it.

Cons

I watched that culture erode. In the past two years, nearly 50 people have walked out the door. Four rounds of layoffs plus a steady stream of people who simply chose to leave. Good people. Really good people. The exit of one of the original founders marked a turning point the current leadership has never recovered from.The top-down environment was always there. It was just hidden behind fake gestures that look like culture but aren't. Once the mask came off, what was left was an environment where employees are routinely undermined, second-guessed and made to feel small. Cutthroat leadership throws tantrums, points fingers and cannot accept any responsibility. Micromanagement is the norm. The humanity of the people doing the work is not a consideration. Even clients are not fooled. What's hard to reconcile is that this is a branding firm, one that advises other companies on how to lead and build cultures worth working in, but is unable to manage its own house. The financial instability is visible. Business development is an afterthought.

2
See reviews by: Helpful|Rating|Date|All