Pros
First of all, I LOVE Box. This company is truly one-of-a-kind and such an amazing company to work for. The people who work here are so incredibly smart and caring that sometimes it's difficult to picture working anywhere else that has the same kind of kindness that Boxers have. Benefits are really great (except 401ks, no matching) and the parental leave is great too.
Cons
While I really love this company, I think they take one of their values "Assume good intent" almost to an extreme. There's almost no accountability at Box which is extremely discouraging for hard workers. When sales people aren't hitting their numbers for well over a year, it's time to cut your losses and fire them. At Box, getting fired is almost unheard of and if you do get fired, then you REALLY messed up. While I wouldn't want to work for a cutthroat environment, I think there's a balance that Box needs to find if it wants to continue promoting hard work and cut some of the fat in the company that bogs us down. Box also needs to do 401k matching and make their salaries more competitive if they want to hold onto their talent. Culture is great but it doesn't pay the bills.