Pros
There are some good projects to work on, many clients who want to do cutting edge work and you might get to work on one. Still a lot of good people and remnants of culture from before the merger with Accolite flattened everything. Good PTO policy for those in North America.
Cons
Terrible at change management. The concept barely exists.
They often defer raise cycles if budgets aren’t on target so if you work hard and keep your account on track you don’t get rewarded. The last raise cycle was Q1 2025 and there was supposed to be another in Q3 ‘26 but it’s been moved to maybe in Q3. This was after the same thing happened in ‘24 after being told that there would be two raise/promotion cycles a year. Can’t trust leadership to set a budget that includes raises, even after a year of growth in ‘25 no raises in ‘26.
Most of the workforce is in India so if you are in the western US you will be expected to start your day by 7am, and HR is always scheduling “North America” trainings at 7am PT. If you are in India you are pretty much expected to work until 9pm.
EVERYTHING is AI but you can’t get access to tools and then you get notes for using too many tokens if you try to use it. No rollouts, no trainings, no one knows what’s going on.
There is no bench so if your project ends and another doesn’t start right away you’ll get laid off.