4.0
25 May 2014
Current employee, more than 1 year
Calgary, AB
Recommend
CEO approval
Business outlook
Pros
Good training, relaxed sales environment. Team culture, no commission means you can focus on helping each other and getting the right product for customers.
Cons
Little oversight of hiring process, I was content with employment until I was passed over several times for friends of the new store manager. Made it impossible to advance reasonably and as a result led to dissatisfaction. Changing store culture - previously was a service based focus, now it is on "Premium" experience, with a premium price tag to match. Much more focus on sales than in the past, which can occasionally drive poor customer-product matches. Our returns have risen as a result.