You're a number, nothing else - Customer Service Partner Specialist Booking.com Employee Review

1.0
17 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Good salary, professional development and opportunities

Cons

They don't care about your well-being. After selling the customer service to ane external company, the level of the service offered has dramatically dropped

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Booking.com Response
1y
Thank you for sharing your thoughts with us and bringing your experience to our attention. While we appreciate your positive remarks regarding the salary, professional development, and opportunities, we are sorry to hear about your experience related to the decisions made by the leadership team as it does not reflect the values of our company. We are committed to offering all our employees a rewarding career experience where all ideas are welcome, and everyone feels heard and seen. Therefore, your feedback is important to us and noted. If you feel the need to discuss your concerns further, we recommend you schedule a meeting with your manager or HR representative. We wish you all the best and hope your overall experience will improve as soon as possible. The Booking.com team

Explore other reviews about Booking.com

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
2d
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, make your own schedule

Cons

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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