Very goodp - Customer Service Representative Booking.com Employee Review

5.0
5 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Nice pay nice office nice benderitd

Cons

Management is bad very bad so so bad

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Booking.com Response
1y
Hi, thank you for your review. We are pleased to hear that you are satisfied with your salary and enjoy the office. However, it is unfortunate to hear about your experience with the management. Please know that we are actively working with local management to improve policies and behavior, to make every employee feel safe and aligned with our values. We encourage you to discuss this with your manager or call our anonymous Compliance Hotline if you would like to report an issue. Thank you for being part of our journey, and we wish you all the best with your career. The Booking.com team

Explore other reviews about Booking.com

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The team had a fun environment.

Cons

You have to deal with tough customers.

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Booking.com Response
1d
Thank you for taking the time to share your feedback. We’re glad to hear that the team atmosphere was a positive part of your experience at Booking.com. We also appreciate your honest note on the challenges of dealing with difficult customer situations. Feedback like yours is important as we continue looking at how to support colleagues in customer-facing roles. The Booking.com team
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