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      Booking.com

      Part of Booking Holdings

      Engaged employer

      Booking.com reviews

      it was good - Customer Service Representative Booking.com Employee Review

      4.0
      20 Aug 2024
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The company culture and activities.

      Cons

      Customer queries could be challenging sometimes.

      avatar
      Booking.com Response
      1y
      Hi, thank you for your review. We are pleased to hear that you enjoy the company culture and the activities. Your feedback regarding your work is appreciated. We encourage you to reach out to your manager to identify ways to improve the ease of work. Thank you for being part of our journey, and we wish you all the best with your career at the company. The Booking.com team

      Explore other reviews about Booking.com

      5.0
      30 May 2026
      Booker
      Recommend
      CEO approval
      Business outlook

      Pros

      Great, definitely recommend if looking for start up

      Cons

      No cons all pros only

      avatar
      Booking.com Response
      1mo
      Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
      4.0
      7 Jul 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      People are great, I have created amazing connections and friendships along the way. Fun work environment we work hard but are able to play harder. Global reach, often connecting with people around the world.

      Cons

      Not much mobility and constant change. Hard to be stable in that kind of environment. Many times the plan is not fully complete before expecting execution and very siloed creating duplication of effort and work.

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