Not a good fit for everyone. - CSE Booking.com Employee Review

3.0
14 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Stable employment, decent benefits, good top leadership.

Cons

The team leads and csms were, in many cases, not good people handlers, Some were arrogant, micromanaged, and had personality preferences.

avatar
Booking.com Response
1y
Thank you for sharing this with us. While we appreciate your positive remarks regarding stable employment, benefits, and top leadership, it is unfortunate to hear about your experience with the team leads. We are sorry to hear that our existing policies have not added to your positive experience as an employee. Your experience does not reflect the values of our company. Please know that we take your concerns about the team leads seriously and be ensured that we have clear policy on favoritism in our code of conduct. Misconduct of these policies are not tolerated and will have consequences. We would like to encourage you to contact our confidential 24-hour Ethics & Compliance hotline and discuss your concerns. You can still contact the hotline even as a former employee. Please note that all the reports are investigated thoroughly, as it is important for us to create a better working environment for all our employees. The Booking.com team

Explore other reviews about Booking.com

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
7h
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
5.0
30 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

After three months at Booking.com as an Account Manager, my experience has been very positive so far. The onboarding process is structured, and expectations are clearly set for new hires. The role is intellectually stimulating and offers strong exposure to the travel industry, commercial decision-making, and performance-driven work. I’ve felt supported by my peers and managers, with regular feedback, clear incentives, and encouragement to grow. The team environment is collaborative, and there is a genuine focus on learning, data-driven thinking, and ownership of your portfolio. For someone looking to build or accelerate a commercial career, it’s an exciting place to be.

Cons

As a new hire, it’s clear that this is a fast-paced and demanding environment. The learning curve is steep, and there is a lot of information, tools, and processes to absorb in a short amount of time. Priorities can move quickly, which may feel overwhelming at first. Because I am still early in my journey, some longer-term aspects of the role — such as workload sustainability, career progression, and regional adaptability — are still unfolding. It’s a role that requires resilience, adaptability, and comfort with ambiguity, which may not suit everyone.

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