Booking.com

Part of Booking Holdings

Booking.com reviews

It was ok for a start - Customer Service Representative Booking.com Employee Review

1.0

29 Jan 2024

Customer service representative

Recommend

CEO approval

Business outlook

Pros

The people was really nice

Cons

They extrernalize the customer service

Booking.com Response

Thank you for sharing your perspective. It is unfortunate to see that, overall, you cannot reflect on your 6+ years as a Customer Service Representative favorably. Your perspective and feedback are important to us and appreciated. Thanks again, and we wish you all the best for the future. The Booking.com team

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5.0

30 May 2026

Booker

Recommend

CEO approval

Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

Booking.com Response

Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team

3.0

4 Jun 2026

Account manager

Recommend

CEO approval

Business outlook

Pros

Flexibility, make your own schedule

Cons

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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Booking.com reviews Booking.com Customer Service Representative reviews Booking.com review

Booking.com

It was ok for a start - Customer Service Representative Booking.com Employee Review

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