Pros
- Lots of decent people who deserve better - Free lunch
Cons
- Ineffectual management - Gaslighting Hr department - Basically everything it is and chooses to be. The London office must have the hardest working recruitment team in the world because retention is a serious problem due to the level of toxicity. The irony is one of the company values is ‘it’s not what you say, it’s what you do that matters’ Under the bright streamers and promise of monthly outings, office parties and free lunch, they will try to convince you to sip the Koolaid that Booking cares and values it’s people, but this is all smoke and mirrors. The reality is you are under constant pressure to keep demanding statistics up. Regardless of how good you are at your job, if your numbers dip, you get disciplinary action. The sickness and lateness policy is inhumane and exploitive. There is strict 3 instances in an entire year policy. The illogical thing is they are tied together. so two lates and one sickness in a year counts as your three strikes. Employees who are unwell or have chronic issues operate under fear and uncertainty in managing this. There are horror stories floating around of this. For the above reasons, everyone bar a few unicorns resent their team leaders because they serve solely to uphold these rules and keep the pressure up. This is all because of bad leadership. They are being managed from another country and are a number on a screen to someone. The only way they can justify their existence is to keep the stats high enough to seem as if they are working. To do this, obviously they have decided to operate a blatant work mill.
