APAC Terrible. Nothing to trust. You’ll be sacked anytime even though you’re doing great. - Customer Service Specialist Booking.com Employee Review

1.0
7 Jun 2018
Recommend
CEO approval
Business outlook

Pros

Good to start for early 20’s girls. Or only if you are in Amsterdam.

Cons

APAC japan office with horrible directors. Nothing to trust from company words. You’ll be sacked anytime even though you’re doing great with any reason they will create. You need to keep any proof (screenshot) of approval as they will deny in the end if it’s not good for them without proof and history. They can change contract without your agreement.

Explore other reviews about Booking.com

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The team had a fun environment.

Cons

You have to deal with tough customers.

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