Supportive company with a great experience overall - SOC Analyst BlueVoyant Employee Review

fully remote flexible hours good people to work with

Everyone remote can make meeting and planning a bit challenging.

You get paid and have insurance.

I worked for BV for about a year. I was tasked with "working with a partner" who was somewhat managing the customer. What started as a CSM turned into a secretary for the partner and the customer. Once I realized the partner didn't really know what they were doing (eventhough on paper it appeared so, I took over the accounts). My leadership heard my comments about my terrible treatment from the partner, but typical CS mgmt, they did nothing. It wore me down. That and the job became just a ticket chasing gig where you really didn't use any real skills aside from scheduling meetings and making fancy ppts. Their teams are short staffed, making customer engagments and projects hard to progress, a lot of people really have bad attitudes towards lesser teams. Some people who just can't even talk to other human beings. This also is because the executive leadership team set terrible examples. People who love to talk tough to get their point across. It was depressing working there. The team I was on were nice, but no one had any real skills except being a stenographer for meetings/customer leaders.