Company cares about their clients! Wish they cared about their staff... - Operations Assistant BlueSprig Employee Review

1.0
6 Dec 2021
Recommend
CEO approval
Business outlook

Pros

- Company cares about their clients and progress - Really tries to do the best by the kids and their families - Great individuals work here (but should leave because they deserve better)

Cons

- Pay - PTO, or lack thereof - No work/life balance, centers are open 8-6pm and expect you to be available from 7-6:30pm - I worked 50+ hours a week average, yet was penalized for all the needed overtime - Staff are always having their hours cut unexpectedly. We had a power outage and many staff were not compensated for showing to work or lost 8 hours of pay. If clients cancelled or failed to show, good luck. - Understaffed, no one to cover for employees out sick or vacations. - As an operations assistant I was: cleaning (vomit, urine, after children AND adults), repairing (if I put in a repair request would get reprimanded so I personally fixed toilets, sinks, doors, printers, computers, lighting etc.), scheduling (staff, tours, interviews), contacting families, doing intake, recruiting, stocking, ordering inventory, planning events, training. I was paid $17/hour for doing what could be 4 separate positions.

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BlueSprig Response
4y
Thank you for your review and your time with BlueSprig. We strive to support our teams as much as possible to help create a compassionate and welcoming environment for the clients. We offer our employees flexible hours, so we are sorry to hear about your experience with work-life balance. We care immensely about our employees and we aim to provide a supportive environment to help team members. We will continue to follow up and follow through on all feedback and thank you for your time!

Explore other reviews about BlueSprig

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

amazing job ever recommed 10/10

Cons

scheduling and canceling and alot

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BlueSprig Response
12h
Thank you for your feedback and recommendation. We're glad to hear you've had a positive experience and appreciate your recognition of the work our teams do every day to support children and families. We also appreciate your feedback regarding scheduling consistency. Input like yours helps us identify opportunities to improve and strengthen the experience for both our employees and the families we serve.
4.0
13 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The work is meaningful and rewarding. Employees have the opportunity to make a positive impact on children and families. Many team members are passionate about the mission and committed to providing quality care.

Cons

Like many growing organizations, there can be challenges related to communication, staffing, and balancing operational demands. Experiences may vary depending on location and leadership.

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BlueSprig Response
12h
Thank you for sharing your thoughtful feedback. We're glad to hear you find the work meaningful and recognize the dedication our team members bring to supporting children and families each day. We also appreciate your insights regarding communication, staffing, and professional development. Continuous improvement is a priority for us, and feedback like yours helps us strengthen the support, growth opportunities, and overall experience we provide for our teams.
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