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      Blue Square

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      Heartless - ISDE Blue Square Employee Review

      2.0
      2 Apr 2019
      Isde
      Recommend
      CEO approval
      Business outlook

      Pros

      The pros where it was an enjoyable job doing something I loved , teaching sales guy and customers about the new Samsung TVs and Other equipment. the staff I worked with where great and we became a little long distance family including the management. I felt proud to be in the job and wear the Everton Blue shirt, and promote a brand that I truly felt was the best of the best.

      Cons

      Ever since I started they messed up every pay apart from 1 for nearly 12 months and I began to loose trust. All staff where promised a new contract in January and it was still not renewed by March, It was extended till twice by a few months but not a year so you could not plan your life in advance. I was told I was getting a promotion and it never happened but yet I continued to try and earn it for months working as hard as possible. The best is they sacked nearly 200 hundred staff including managers with only a weeks notice including the top performing ISDE's ( Myself included ) and best managers in the Ireland and UK. After getting a weeks notice we received a letter in the post saying congratulations on completing your Campaign and demanding there Phones and Tablets back before last pay and also that they where taking a fews days back in pay for holidays that you where told to take or you lose them from last year. Basically sounds great and they seem to love you and say your doing a great job and then for no reason or explanation they let you with no thanks or gratitude, that's why I wrote heartless as my review title hopefully that makes sense now.

      avatar
      Blue Square Response
      7y
      Dear Former employee, Thank you for your note, we are sorry to hear that this has been your experience and based on the content, we believe that your former Head of has been in contact in order to clarify some of the points that you have raised and offer support. We can understand your frustration and confusion in relation to the contract length as we were, until the final point when it was confirmed the original fixed term contracts would not be extended, working towards some form of extension. From this point we have issued notice to make the team aware of this as soon as possible. If you feel as though this has not been resolved through the Head of please do not hesitate to contact us via tellsomeone@bluesquare.uk.com Many Thanks

      Explore other reviews about Blue Square

      5.0
      8 Jun 2022
      Senior tpm
      Recommend
      CEO approval
      Business outlook

      Pros

      N/A Great company to work for

      Cons

      N/A None that I can think of

      avatar
      Blue Square Response
      3y
      Thanks for sharing your feedback, we're so pleased to hear that you enjoyed your time with us.
      5.0
      20 May 2019
      In store development executive
      Recommend
      CEO approval
      Business outlook

      Pros

      - Got to experience the latest Samsung technology, even issued with tech to use for yourself and show off to customers - Fun training events, at their expense, put up overnight in hotel. - Great benefits and sales commission. Generous time off when you need it. - Room to grow within the company, if desired. But they are also flexible with your own career plans and other commitments.

      Cons

      - Sales Targets were sometimes a little unattainable, sometimes ridiculous depending on what store you were based in. - You could end up under a bad manager, but luckily this isn't something I experienced personally in my area.

      avatar
      Blue Square Response
      6y
      Dear Former Employee, Thank you for leaving us a review of your experience. We're really pleased to hear you enjoyed your time with us and the experiences and opportunities our roles present. We aim to offer a benefits package which suits everyone, whilst the events we execute for brands such as Samsung are always designed to be both informative and engaging. It's great that you have highlighted that these things were part of your experience. In terms of sales targets and KPIs, these are built with detailed analytics tools in order set them in the most accurate way possible. Occasionally contributing factors outside of our immediate control can have an impact on the targets. We're always open to hearing feedback so if people do feel they have a genuine reason as to why targets are unobtainable, they should speak to their line manager. Thank you for also recognising the quality of management. The expectation for all managers in our business is to be skilled, approachable and fair. Although you feel you had a good experience, we'd encourage anyone who feels they are not benefiting from the right kind of support and management to get in touch with us via e-mail at tellsomeone@bluesquare.uk.com. This would allow us to look into any concerns regarding their time with Blue Square. Thanks once again and all the best for the future.
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