1.03 Apr 2026Customer service representativeFormer employee, more than 1 yearStroudsburg, PARecommendCEO approvalBusiness outlookProsRemote work, then they took it away and made it hybridConsThe customers are absolutely terrible, supervisors never want to take calls.Show more
5.030 May 2024Customer service representative (csr)Current employee, more than 1 yearPalmerton, PARecommendCEO approvalBusiness outlookProsExcellent training and development teamConsCall volume can be highShow moreHelpfulShare
1.020 Jan 2026Level ii technical supportCurrent employee, more than 1 yearLehighton, PARecommendCEO approvalBusiness outlookProsGreat Benefits that cover everythingConsHave to work 10 hour shifts but you get three days off. Customers are basically elderly people. Management micro manages you into the ground. They will mentally destroy you.Show moreHelpfulShare