Operational Excellence - Account Manager Bloom Search Marketing Employee Review

Worked there as account manager, left and came back because I loved and missed the team too much. Had a wonderful experience at Bloom. Broad portfolio of clients allowing employees to work on many different style of projects. Agency adapts and widen their capacity to respond to market trends and client needs making it a wonderful place to learn. If you show up, act professional, remain accountable, c-level will back you up and allow you the flexibility required to develop new skills and grow. Not at all the typical agency experience where you are expected to work overhours and burn yourself out, super respectful of their employee’s worklife balance.

Perhaps some tend to forget that client satisfaction and retention remains a priority making the day-to-day harder than it should for some team.

the team on the ground is great - passionate folks who are willing to work together and help each other out. some AMs are really stellar at their job, managing most of the comms so specialists can do their jobs and some are pretty sharp at digital marketing great office location, fun christmas party. 4.5 day work week is really great.

growth paths are almost non-existent beyond the paid media specialist role: as a result, you have some “specialists” with 5+ years of experience, and some with only 1. lack of management support in media team, absent senior leadership. too high of an account load for most in the media team, even if they’re small accounts. lack of hr presence for various office situations and it shows - the hr person is very kind, but she has too much work to manage everything. they need another person.