Okay in VA, but needs changes in UT - Customer Service Representative Blade HQ Employee Review

3.0
2 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Easy interview Local Virginia employees great to work with Sensitive to family and personal needs Great knife discounts as employee Food perks End of Year Bonuses for hard workers

Cons

Complicated CRM software and glitchy online order forms which cause escalations with customers needing to change their personal details. Stoic Utah based management who have very poor communication skills LDS rooted management who incite employee discontent by making them give illogical Likert based assessments of fellow employees Low pay Unhealthy food choices with food perks

Explore other reviews about Blade HQ

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

company and the coworkers were the best

Cons

rather not say but it wasn't too bad

4.0
28 Apr 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Friendly coworkers Company meals Free products sometimes Cool products

Cons

Heard of layoffs without warning Hard to get a raise Working with a salary below what you deserve

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