Poorly managed and care little about employees or customer security - Anonymous employee Blackbaud Employee Review

1.0
20 Dec 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very few other than some good co-workers

Cons

Senior management doesn't care about employees. The company doesn't really care about their customers or the security of their customers. Hence why they had a MASSIVE cyber breach (which they were class action sued for and were investigated by 50 states of attorney generals) Salaries are poor and yearly raises might as well not exist (1-1.5% a year). Good talent doesn't stay because they can find better elsewhere or are flat driven off for challenging the status quo. Executives are cashing big paychecks and collecting big chunks of stock while the employees are thrown crumbs with long vesting periods that they will likely get laid off before they can vest in them. I watched execs get warned of security problems, which they ignored, and instead of invest in corrective measures they went for investing in meaningless things that they could celebrate on how great they were doing while not fixing anything. When the breach happened those same execs left and went to work for other places.

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Blackbaud Response
2y
Hello! Thanks for sharing your experience working at Blackbaud. We are committed to continually learning from our current and former employees to see how we can ensure Blackbaud is a great place to work. If you'd be open to sharing more on this feedback, we would love to hear from you! Please email us at blackbaudrecruiting@blackbaud.com. Thank you for sharing your experience!

Explore other reviews about Blackbaud

5.0
9 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Was able to grow professionally, and be pushed to be the best employee possible

Cons

Honestly, at the time there weren’t many cons.

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Blackbaud Response
5mo
Thank you for your positive feedback! We’re thrilled to hear that you were able to grow professionally at Blackbaud and felt supported in becoming the best employee you could be. Investing in the growth and wellbeing of our people—emotionally, socially, financially, physically, and intellectually—is core to who we are.
1.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexible remote work environment and good PTO

Cons

Extremely toxic sales culture here with boys club and clear favoritism. Sales director and VP are the reason for this as they are extremely unprofessional. Mass exodus is for a reason and unsure why HR is ignoring claims on sexism and favoritism with every female employee that seems to be leaving. No career growth or opportunities unless you are part of the boys club here as it is apparently and obvious. Ask the right questions before considering a job here. You are unable to be successful here with onboarding because of completely out of touch and delusional sales trainers. Seems like we are in a complete clown show here!

4
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Blackbaud Response
2w
Thank you for taking the time to share your experience and perspective. We appreciate your recognition of the breadth of our product portfolio and the opportunities that can come from supporting a wide range of solutions and customers. We’re sorry to hear that your experience with management and organizational dynamics did not meet your expectations. We remain committed to fostering a culture where teams feel supported, work is meaningful, and people are connected through a shared purpose of driving social impact together.
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