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      Blackbaud

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      Blackbaud reviews

      Great mission, Bad leadership - Product Marketing Manager Blackbaud Employee Review

      2.0
      23 Aug 2023
      Product marketing manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Most folks you work with are smart, passionate, kind and hardworking. It can also be rewarding to serve the "for good" market. Pretty flexible work schedule for most roles/teams with little micromanagement. Benefits and PTO are good at Blackbaud as well. Bonuses for many levels is nice, though given in stock not cash like they used to be.

      Cons

      There's little to no room to grow in your career as the company is shrinking. Layoffs every year, including hundreds of folks in winter 22-23. While core benefits remain pretty strong (healthcare, PTO, family leave), perks are pretty bad. No stipends for home offices for remote employees (and closed nearly all the offices), zero travel budget to gather as teams. No in person sales kick off or user events anymore. Diversity and inclusion is all window dressing unfortunately. The culture has really taken a hit in the last few years and people are rightfully frustrated and deflated.

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      Blackbaud Response
      2y
      Thanks for your review! We appreciate you taking the time to tell us about your experience working at Blackbaud. From volunteer time that allows you to support the causes you care about, to benefits that support you at each stage of your life journey, we work hard to support your personal and professional wellbeing. We understand that there is always room for improvement, so if you are open to sharing additional feedback we would love to hear from you! Please reach out to blackbaudrecruiting@blackbaud.com, so we can continue to make Blackbaud a great place to work.

      Explore other reviews about Blackbaud

      5.0
      12 Apr 2026
      Marketing director
      Recommend
      CEO approval
      Business outlook

      Pros

      Blackbaud is an outstanding place to work. The remote-first culture is a big bonus, but the people and the mission really make it what it is. They are well resourced and put a lot of care into making their employees feel seen, valued and respected. The leadership teams make it a priority to have healthly discourse and ensure accountability from all team members. I love it here!

      Cons

      Long hours but it is worth it because it is a great place to work!

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      Blackbaud Response
      1mo
      Thank you for sharing such a thoughtful and positive review. We’re glad to hear that the remote-first culture, the people, and the mission resonate so strongly with you, and that you feel seen, valued, and respected in your work. Creating an environment rooted in purpose, accountability, and healthy dialogue is central to how we aim to show up for one another. We appreciate your perspective on the pace and recognize that experiences can vary, but it’s meaningful to hear that the work feels worthwhile and fulfilling for you. Thank you for your kind words and for being part of what makes this a great place to work.
      1.0
      27 May 2026
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible remote work environment and good PTO

      Cons

      Extremely toxic sales culture here with boys club and clear favoritism. Sales director and VP are the reason for this as they are extremely unprofessional. Mass exodus is for a reason and unsure why HR is ignoring claims on sexism and favoritism with every female employee that seems to be leaving. No career growth or opportunities unless you are part of the boys club here as it is apparently and obvious. Ask the right questions before considering a job here. You are unable to be successful here with onboarding because of completely out of touch and delusional sales trainers. Seems like we are in a complete clown show here!

      4
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      Blackbaud Response
      2w
      Thank you for taking the time to share your experience and perspective. We appreciate your recognition of the breadth of our product portfolio and the opportunities that can come from supporting a wide range of solutions and customers. We’re sorry to hear that your experience with management and organizational dynamics did not meet your expectations. We remain committed to fostering a culture where teams feel supported, work is meaningful, and people are connected through a shared purpose of driving social impact together.
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