Loss of character and focus - Senior Consultant Blackbaud Employee Review

2.0
3 Jan 2022
Recommend
CEO approval
Business outlook

Pros

The company is a great place to learn how corporate culture works. I joined right at the IPO. At the time there were a large number of perks. The work was remote and the management team was good some years but bad others (I was there 10+ years). The company has had some great SOPs. I had 43 managers in my 10+ year tenure there.

Cons

I started off getting a bonus every quarter but then they made it near impossible to know whether you would get a bonus. Simultaneously counting the total amount of the potential bonus in your salary at an annual cost of living salary increase. The bonus was paid out at the whim of the direct manager. The management is inconsistent and is not based on performance but rather a favoritism. The company leads its customers in and out of its offerings in a cyclical manner so that the revenue is generated by existing customers changing products. Delivering implementations with bad expectations set by sales was a common experience. Some clients didn't realize what they bought until 3/4 through the implementation of the software. Siloed work-flow, lack of focus, and trying to be everything to everyone are not good signs of things to come. NOT FRIENDLY TO PEOPLE WITH HEALTH ISSUES.

Explore other reviews about Blackbaud

5.0
9 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Was able to grow professionally, and be pushed to be the best employee possible

Cons

Honestly, at the time there weren’t many cons.

avatar
Blackbaud Response
5mo
Thank you for your positive feedback! We’re thrilled to hear that you were able to grow professionally at Blackbaud and felt supported in becoming the best employee you could be. Investing in the growth and wellbeing of our people—emotionally, socially, financially, physically, and intellectually—is core to who we are.
1.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexible remote work environment and good PTO

Cons

Extremely toxic sales culture here with boys club and clear favoritism. Sales director and VP are the reason for this as they are extremely unprofessional. Mass exodus is for a reason and unsure why HR is ignoring claims on sexism and favoritism with every female employee that seems to be leaving. No career growth or opportunities unless you are part of the boys club here as it is apparently and obvious. Ask the right questions before considering a job here. You are unable to be successful here with onboarding because of completely out of touch and delusional sales trainers. Seems like we are in a complete clown show here!

4
avatar
Blackbaud Response
2w
Thank you for taking the time to share your experience and perspective. We appreciate your recognition of the breadth of our product portfolio and the opportunities that can come from supporting a wide range of solutions and customers. We’re sorry to hear that your experience with management and organizational dynamics did not meet your expectations. We remain committed to fostering a culture where teams feel supported, work is meaningful, and people are connected through a shared purpose of driving social impact together.
See reviews by: Helpful|Rating|Date|All