Without clear company structure, deficient training - Senior Implementation Analyst Blackbaud Employee Review

I was firstly contacted via am external recruiter, who promised me several benefits, such as flexible work hours and working from home, which was not the case. The first day of employment, the told us that there was a lack of communication between the recruitment agency and them, so everything the recruitment told us was a lie. The training consists on long videos (some of them more than two hours), with little chance of practicing the real work or shadowing with other team members. Once you start the delivering the job, it is really hard to hit the KPIs, since you barely know how to do the job. Avoid this company in Costa Rica at all cost.