Blackbaud - If you develop a tough skin and say "Yes", you'll make it. - Systems Administrator Blackbaud Employee Review

3.0
24 Feb 2009
Recommend
CEO approval
Business outlook

Pros

Blackbaud promotes a laid back environment. The location is on Daniel Island which is a very nice place and the views are fantastic - much better than the one at my house. Most of the people working at Blackbaud will go out of their way to help you and are very approchable individuals. There are also a good number of company sponsored events such as soccer games, BBQs, happy hours, company pic nic, and tickets to hockey and minor league baseball games. Another reason to work at Blackbaud is there are very few technology (read: no competition) companies in Charleston. In a small pond, Blackbaud is the best fish.

Cons

While there are several upsides, unfortunately, the down sides negate the positives making this a decent, but not great company. Senior management appears to be stale in their thinking. To propose new ideas, many people in the trenches make suggestions that fall on deaf ears only to find out that a year, year and a half, or two years later, the idea has been implemented. In IT, as in other organizations, there is very little recognition. Some bosses will make light of raises and promotions and in several parts of Blackbaud there is no clear path to advancement. I’ve personally been told that it’s a subjective decision on behalf of the management team and when they feel someone is ready, they will promote. Meetings regarding performance throughout the year are almost non-existent. If they are set up, meetings about goals, feedback, and concern usually take a back seat to anything else. Case in point – Feb is almost done and annual reviews have still not been completed. So down sides: Employees in the trenches don’t have a loud enough voice and are often dismissed, feedback about performance is non existent, promotions are subjective, and the salary is below average.

Explore other reviews about Blackbaud

5.0
9 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Was able to grow professionally, and be pushed to be the best employee possible

Cons

Honestly, at the time there weren’t many cons.

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Blackbaud Response
5mo
Thank you for your positive feedback! We’re thrilled to hear that you were able to grow professionally at Blackbaud and felt supported in becoming the best employee you could be. Investing in the growth and wellbeing of our people—emotionally, socially, financially, physically, and intellectually—is core to who we are.
1.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexible remote work environment and good PTO

Cons

Extremely toxic sales culture here with boys club and clear favoritism. Sales director and VP are the reason for this as they are extremely unprofessional. Mass exodus is for a reason and unsure why HR is ignoring claims on sexism and favoritism with every female employee that seems to be leaving. No career growth or opportunities unless you are part of the boys club here as it is apparently and obvious. Ask the right questions before considering a job here. You are unable to be successful here with onboarding because of completely out of touch and delusional sales trainers. Seems like we are in a complete clown show here!

4
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Blackbaud Response
1w
Thank you for taking the time to share your experience and perspective. We appreciate your recognition of the breadth of our product portfolio and the opportunities that can come from supporting a wide range of solutions and customers. We’re sorry to hear that your experience with management and organizational dynamics did not meet your expectations. We remain committed to fostering a culture where teams feel supported, work is meaningful, and people are connected through a shared purpose of driving social impact together.
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