Great CSM Team - Senior Customer Success Manager (CSM) Blackbaud Employee Review

4.0
16 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Great team, lots of collaboration.

Cons

Layoffs that cause job security fears.

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Blackbaud Response
8mo
We appreciate you taking the time to tell us about your experience working at Blackbaud. One of our best assets is our company culture, and that starts first with our people. We pride ourselves on the amazing individuals that we get to work with everyday! We appreciate your feedback and remain committed to fostering a supportive and engaging environment for all our employees.

Explore other reviews about Blackbaud

5.0
2 Jan 2026
Recommend
CEO approval
Business outlook

Pros

I enjoy working for the company

Cons

The people are great to work with.

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Blackbaud Response
5mo
Thanks for your review! We appreciate you taking the time to tell us about your experience working at Blackbaud. One of our best assets is our company culture, and that starts first with our people. We pride ourselves on the amazing individuals that we get to work with everyday! Thanks again for sharing your experience!
1.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing work life balance, great PTO, amazing front line manager

Cons

Non-existent job security, poor leadership

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