Great hands-on experience, but lacks training support - Network Technician Black Box Employee Review

3.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

You get paid hourly and overtime Hands-on experience with cabling Coworkers are friendly and willing to help

Cons

Travel to other sites was expected; however, the Piscataway site was said to be occasional. People are sent more than told. There is no training, thrown into assignments There is no coordination between clients and management.

Explore other reviews about Black Box

5.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Dynamic work environment and outstanding leadership

Cons

nothing that i can think of

1.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

The data center work itself was interesting and there were opportunities to gain exposure to large-scale projects. Some coworkers on-site were supportive and hardworking.

Cons

Leadership and communication were extremely inconsistent. There was little structure, minimal training, and employees often felt like they were expected to figure things out on their own without proper support or mentorship. Workloads and expectations changed constantly depending on who you spoke to. The company talks about growth, but many employees are underutilized or not actually developed professionally. It often felt more reactive than organized, especially from upper management. Decisions were made with very little transparency, and morale suffered because of it. There was also a noticeable disconnect between corporate leadership and the realities of what was happening on-site. Many employees felt expendable rather than valued.

2
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