Get in and get out. - Anonymous employee Birdeye Employee Review

2.0
21 Aug 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people and managers are hard to beat anywhere else. You will develop friendships and close relationships with the people you share a team with. They will be your rock when things get shaky. I still have very close relationships with them to this day and I do not see that changing anytime soon. It is also a great place for someone with no experience to come in and start a career in this industry. If you are fresh out of college or have been wanting to get into software sales this would be a good place to start to get your experience. Your managers will look out for you and fight for you but that can only go so far. There is some room to grow. When COVID isn't an issue there is lunch on Fridays, kitchen full of snacks, and good benefits.

Cons

The salaries are not even competitive. Things change all the time and the higher up leadership will blame you for not getting results even though they asked you to clean out your pipeline last week and you have been rebuilding it with your new leads. Then as soon as you get some small foundation under you... change happens and they are threatening to put you on PIP if you do not get results. There is also no consistent PIP plan either. Some people get let go after 1 bad month and then some people get to ride it out for 9-10 months of bad performance. Higher leadership does not listen to the boots on the ground. This will cause you to have unrealistic goals (even during a pandemic) and they do not want to listen to your suggestions on creating success. It truly is their way or the highway and unfortunately, their way is going to lead them down the wrong path because they are too egotistical to listen to their employees. This includes the executives and stops at the direct management level. The AE/BDR Managers don't even get listened to at all either so it isn't just at the bottom of the totem pole. I personally worked in different roles and it doesn't get better anyway that you look at it. All the reviews that you see that are similar and not "5 Stars" are accurate. When people leave and start to leave honest feedback on Glassdoor the marketing team starts reaching out to newbies that have been around for less than 6 months to leave "glowing" reviews. I get why they are doing it but just be aware. There is just a bunch of ignorance and arrogance going on and it is sad that you realize that AFTER you move on to a new company that does things the right way. The President has switched to a fear-based approach that has been mentioned in one of the reviews as well. It is just a very toxic work environment that takes a toll on your mental health/

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Birdeye Response
5y
Thank you for providing your feedback. I appreciate your shoutout to all our hard working dedicate managers. Thanks for being a part of our team, and best of luck to you in your next adventure. - Sarah Bennett, VP of Sales, SMB

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