Incompetent Senior managemen. I am saying this after observing them closely for over a year. - Customer Service Birdeye Employee Review

1.0
14 Aug 2018
Recommend
CEO approval
Business outlook

Pros

Not much except that they do pay market salary to make the suffering worth it

Cons

The CEO and his brother COO are pathetic leaders and sadly running the show. All other senior hires are either busy trying to please them or looking for jobs. The CRO who was a big hire just quit within 2-3 Months of joining as he could Not handle the micro management. Not to mention other VPs that have quit in the last one year alone.

Explore other reviews about Birdeye

5.0
26 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Really enjoying my time here, lot of great people and really good product market fit.

Cons

There is a very competitive market landscape.

4.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great product. Constant innovation and forward thinking company.

Cons

Things move very fast. Many leadership changes and deal cycles can vary.

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