Do not join Support - Technical Support Engineer Birdeye Employee Review

1.0
8 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Good Salary compensation and remote job.

Cons

Worst Training Structure. Goes upto 4 months. Trainer is very rude and non-communicative. Does not provide half of the information and pretends of providing full training. Never join their Reseller Support team. No communication from the manager at all about their expectations. Worst experience.

Explore other reviews about Birdeye

5.0
26 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Really enjoying my time here, lot of great people and really good product market fit.

Cons

There is a very competitive market landscape.

4.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great product. Constant innovation and forward thinking company.

Cons

Things move very fast. Many leadership changes and deal cycles can vary.

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