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      Birchbox

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      Birchbox reviews

      Overall recommend if you're a student or looking to get started in customer support - Discovery Specialist Birchbox Employee Review

      4.0
      5 Aug 2024
      Discovery specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      - Remote working - Great for students - Flexible - Helpful team - Good philosophy regarding how to handle customer inquiries - Good discount

      Cons

      - Low pay rate - Have to answer a specific amount of tickets every day (min 10 x hour) - Phone support - Because a lot of students, high turnover with part time employees

      Explore other reviews about Birchbox

      5.0
      19 Jan 2026
      Intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Learned a lot and made good connections

      Cons

      Disjointed flow of work often from top

      5.0
      13 Nov 2025
      Photo retoucher
      Recommend
      CEO approval
      Business outlook

      Pros

      great work environment loved it, treated employees well

      Cons

      Very busy work environment but also fun

      See reviews by: Helpful|Rating|Date|All
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