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We are genuinely surprised and disheartened to read this review, and we question whether it reflects a real experience at our company. If it does, we would truly appreciate the opportunity to sit down privately and understand exactly what occurred. We do not—and will never—tolerate toxicity, gossip, or mistreatment in our workplace.
At Birch, we are deeply committed to fostering a culture of respect, collaboration, kindness, transparency, and professional growth. Our leadership takes pride in creating a positive, team-driven environment and in recognizing the hard work and dedication of our staff. We celebrate achievements, promote from within, and maintain strong relationships with many former team members who continue to work with us on a freelance or project basis.
When it comes to compensation, we strive to offer competitive salaries and benefits that fairly reflect the skills, dedication, and contributions of our team.. We are also transparent about the nature of the work—this is a fast-paced industry that requires passion, commitment, and flexibility, but for the right person, it’s incredibly rewarding.
Any potential candidate is welcome to come in and speak with any and every team member and ask about culture, work environment, team camaraderie, work hours and demands, etc.
We take all feedback seriously, even anonymous reviews, but when a comment contradicts our core values and daily practices, we feel it’s important to speak up. If the author of this review is willing, we would welcome the chance to have a direct and respectful conversation. We are always open to listening and growing.