Pros
- Great co workers who are genuinely good people - Department managers who can be tough at times, but care for the success and wellbeing of the employees they oversee. - Very low employee cost for health, dental and vision insurance - Standard vacation accrual of 6.66 hours a month (not a pro but not a con. Just a standard rule a lot of companies follow)
Cons
- Low pay for excessive hours. - Too many unhappy customers where management will not step in to resolve the issue. - Employees are not valued as much as they should be. - No 401k - Unless you happen to work with each department, there is essentially no communication or social interaction among the employees. You basically get to know your department and that's it. - You will never exceed, let alone even meet, the CEOs expectations. - 60% turnover rate in less than a year I poured my heart and soul into my job, worked during every day off that I had and still it wasn't enough.