Unpredictable company - It can be positive or awful - Customer Service Representative Binance Employee Review

It is really hard to say whether working at Binance is positive or negative, because it really depends on the standard operations they implement for employees. Sometimes, they are fair and reasonable, and the job is rewarding. However, there can be months of extreme stress that might lead to mental health issues. This makes you think if the salary is worth it. Only after a lot of discontentment from the team they realize certain policies are terrible, but the damage is done. It surprises me that for such well educated people they implement stupid policies in order to reach KPIs that affect the quality of the service provided and the user experience. This goes against the company values but they insist