Senior Software Developer - Anonymous employee Billmatrix Employee Review

independent working environment,, worker can control level of calls they take throughout day.

supervisors not supportive and unwilling to address issues of worker on call services.

Good work environment, coworkers are friendly, management seems to care about their people.

Heavy emphasis on completing customer service call in limited time. Sometimes more time is needed to truly help customer. Receiving a hundred calls a day can be monotonous.