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Just celebrated 5 years at BC! - Executive Assistant BigCommerce Employee Review

5.0
3 Oct 2019
Recommend
CEO approval
Business outlook

Pros

Reflecting back on the 5 years I have been here... there have been many ups and a couple downs. As with any job. What has kept me going here is the caring co-workers we have. As the company has grown, and expanded internationally, I have seen the challenges of cross collaboration and team communication. What I have also seen is the extreme dedication and care of the managers and other leaders to work on always improving where they need to. Having been in this industry at "start-ups" for the last 11 years, I have seen a lot of companies go through "growing pains" which is often the term used as a copout for real solutions. What I have not seen until coming to BigCommerce, was a team and leadership team doing the real work and succeeding in coming up out of the low periods in a better place. SF Office Culture is AWESOME. We have great people, who aren't entitled or anti-social. People celebrate each others achievements and also help lift each other up when they are down. I am lucky that the execs I support are some of the kindest hearted people I have ever worked for. Bottom line, no place is perfect. What I value most about BigCommerce is the dedication to the happiness and health of the employees *at least in SF I can speak of.

Cons

I wish we could get the ENTIRE company together in person once a year. Now that we are so global it gets even harder to imagine that.

Explore other reviews about BigCommerce

5.0
4 Jun 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There is a lot of new leadership breathing newness into the company. There is a rebrand on the horizon, different focuses and positioning, complimentary portfolio products, brilliant staff, new company values and more.

Cons

There has been a ton of change and while the new leadership is great, they are still getting their touch on things. This isn't all so much a con in general as it is to absorb, communicate, explain and soak in.

1
avatar
BigCommerce Response
1y
Thank you for taking the time to provide feedback! We appreciate your input and are happy to hear you’re enjoying your experience here. If you have any further feedback to share, please feel free to email us at ta@bigcommerce.com or reach out to your HRBP.
4.0
21 Feb 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- BC hires great people - Is finally focusing on the product and its ideal customer rather than trying to be a product that it isn't. - Supportive culture - Good work life balance - Senior and Director leadership is caring and supportive - Really positive outlook for the product

Cons

- Has cut 10% of staff every year for the last 3 years and last year they cut most of their top performers that brought in the most revenue - No 401k match (although they may now) - Lower pay than most tech companies for the same roles - Either BC has the right people in place or they have the right direction to work in with the right leadership but never both - If you are remote, you aren't invited to the office much even for kick offs or planning. So you will feel a bit secluded. - Not much room for career growth as they keep cutting people

1
avatar
BigCommerce Response
1y
Thank you for taking the time to provide feedback! We appreciate your input and are happy to hear you enjoyed your experience here. If you have any further feedback to share please feel free to email us at ta@bigcommerce.com.
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