Worst Management - Anonymous employee Beyond Co Employee Review

The company offers a 4-day work week and monthly voucher benefits.

Nepotism and weak leadership: Leadership positions, including HR, are held by people without relevant experience. This creates a culture where positions are gained through personal connections rather than capability. Product teams lack autonomy: While given surface-level flexibility, teams are undermined when senior leadership intervenes. Decision-making power doesn’t match the complexity of work, contributing to failed projects. Maternity support was inadequate. When I disclosed my pregnancy, career development conversations stalled. HR only engaged after I raised concerns and it felt reactive rather than genuine. When discussing maternity leave and career growth, the head of HR suggested these were personal decisions I as a woman had to make, rather than areas the company should support. There was no emotional support during a vulnerable time. On my last day before maternity leave, no one arranged any acknowledgment or well-wishes. My manager didn't acknowledge my resignation. During keeping in touch days, I was isolated and sat alone at lunch. The company offers solid benefits, but the culture and leadership don’t genuinely support the people who work there. Evaluate carefully if you value career development, autonomy, and compassionate support.

4 day week, pleasant office, monthly vouchers, some nice colleagues

At Wonde, the biggest issue in the customer support team is the punitive, stressful environment. The main focus is on making calls. There is a big preference for quantity over quality with constant pushing to achieve or succeed arbitrary targets. This inevitably leads to mistakes and oversight for which you are reprimanded. A long and productive call with good customer service that fixes a major issue is worth less to management than 10 unsuccessful calls where you only manage to leave voicemails. Monthly reviews with management are always negative. You can never do enough. There’s a lot of toxic positivity from management, designed to disguise that you are being watched and surveyed all day. Being ‘shadowed’ (i.e. management sitting next to you at your desk, listening in on your calls and watching your screen) is a frequent occurrence with little notice and no explanation. The work is difficult, thankless and unrewarding. There is low morale and lots of stress. Very high staff turnover with multiple people simply walking out without notice. You are treated by default like a naughty child who can’t be trusted. For me the 4 day week wasn’t worth the constant anxiety. Having kept in touch with former colleagues, I know nothing has changed.