Disheartened - Anonymous employee BetterUp Employee Review

1.0
3 May 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Getting a coach/a good product offering that helps people Inner work days Amazing coworkers

Cons

Look, we get times are tough in tech. With all that said, this is an honest review: BetterUp is full of politics and borderline toxic. The mission is noble but often at the expense of employees’ own mental health. It’s truly who you know and how boastful you are that lands you success around here, not living our values or crushing quotas that don’t make sense all while serving as an impact player. Arrogance and self pride run deep at all levels, but especially at leadership level. You can’t trust even those who feel like the safest of leaders with feedback. We watch constantly as leaders only show their best foot forward to their leaders, then turn around and treat their own direct reports like garbage. We do not walk our talk or live our brand or what we preach. In fact, it’s quite the opposite. It’s sad with how much data we have, the product we have, the mission we have, and the message we teach our prospects. Perhaps this is the strategy so we can push people out to avoid layoffs?? Fear lives to in the hearts and minds of many leaders (planted from CEO getting heat from the board) and self-serving leadership is what happens. You can hit quota but that doesn’t mean you won’t be shamed or made to feel worthless. Their solution? “Talk to your coach about .” Resilience is also used to shame and gaslighting around here. We talk about languishing, but we aren’t allowed to actually languish if we work here. I genuinely am curious where and who these people are writing the positive reviews? What teams to you work for? The majority of people I am aware of are far too afraid to speak up and say anything. It’s an eggshell culture. Maybe they are either new (as most reviews are written by brand new hires) or a leader who lacks awareness of what’s truly going on around them?

Explore other reviews about BetterUp

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing team Rewarding cross functional work Interesting tasks Learning opportunities Flexible work schedule

Cons

As this is a contractor role, there are no benefits

1.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I have enjoyed coaching a number of members here over the years.

Cons

Too many to name… they really seem to be on a downhill slope when they have to keep repeating that many coaches have low workloads now but it’s because they have changed the business strategy… they do have coaches tagged to that new strategy but it’s mysterious how they got those opportunities… they like to hide behind the idea that the algorithm makes decisions on workload but that’s BS to an extent.

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