Great remote flexibility, but high-pressure environment persists - Software Developer Best Practice Software Employee Review

Best Practice has a strong legacy as a leader in Australian healthcare. They've made a great impact to the industry over many years and has historically earned a reputation for strong customer focus. The company also offers excellent work-life balance, including flexible working arrangements and work-from-home opportunities, which I genuinely appreciated. Unfortunately, more recent organisational changes have not reflected those same strengths in my experience.

By the time I left the company, I felt the culture had deteriorated significantly. The company seemed to lose a clear sense of strategic direction, and leadership became increasingly inconsistent. Behaviours that damaged trust and collaboration were tolerated, making the workplace increasingly stressful and unsettled. This was particularly disappointing because many employees and leaders remained genuinely committed to the company's success. I also witnessed the departure of many talented and experienced colleagues, which was a significant loss for the business. For these reasons, I could not, in good conscience, recommend the company to a friend at present.

Was a great company until about one year ago, where it took a big nose dive. The leadership team pivoted yet again about direction, and then blamed all the staff who were doing what they were told in the previous pivot for being where they were.

Well, team spirit is non- existent. The workforce is full of bullies at a senior level. Sometimes nice to your face but then you hear what they are saying. Senior leadership people smirking in video conferences, belittling people. Horrible, horrible place. This is why I will not identify myself.