Learned the most about consumer tech - Technical Support Specialist Best Buy Employee Review

5.0
4 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Working at Best Buy offers numerous advantages, including generous employee discounts, comprehensive tech product training, and opportunities for career growth. The dynamic and fast-paced environment, coupled with a supportive team and recognition programs, makes it an attractive workplace for tech enthusiasts seeking to provide excellent customer service and be part of a thriving community.

Cons

Cons of working at Best Buy may include irregular hours, sales targets, seasonal demands, dealing with customer complaints, physical demands, a competitive environment, low wages for entry-level positions, and limited advancement opportunities.

Explore other reviews about Best Buy

5.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Learn a lot on the job. Great place to entry level in tech. Geek squad has a lot of independence from the store when I was there.

Cons

Proper scheduling. If people call out they do not try to fill role they simply expect you to do more. Rotating schedule, Your on and off days will change week to week.

3.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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