Pros
- A great opportunity to work with and learn about technology. - Pretty great employee benefits. (which means you give more of your paycheck back to Best Buy) - A fine introduction to sales, but be prepared to sell specific memberships. - The management was kind and understanding. I received a lot of constant feedback and training. - I loved my coworkers and they provided a very hospitable environment for people of all skill levels. - I got the opportunity to help many people with their phones and introduce them to a world of unique possibilities with technology.
Cons
- This company is trying its best but the cracks are starting to show. I'm a pretty optimistic employee, but seeing so many of my coworkers leave at once, both due to poor conditions, poor pay and poorer management makes me honestly quite sad. While I personally enjoyed a lot of my time here there's some things to be aware of: The pay starts at $15 an hour, but they don't give you many opportunities to go further. They start you on the cash register for a few days and ship you off into the sales floor to see if you sink or float. This is primarily a sales job where their only real care is memberships such as the TotalTech yearly subscription and the Best Buy Card. These are useful additions, but we are taught to bring them up often and center the entire customer interaction around them. To Best Buy, you are nothing if you don't have at least one of these memberships because it's the only way they're turning a profit these days. And now they are bleeding workers because people are realizing they don't care that the stores are understaffed, as long as they can run. - Also be prepared for established things to change at random and expect this often. We move product around the store to optimize the customer experience